Business Services

Business services

Business services are a distinctive subset of economic services that share certain characteristics. Businesses are both providers of and consumers of these services, and are concerned with the development of service systems that facilitate smooth interaction. In many cases, business services involve the provision of information and expertise. Business services are an important component of a healthy economy.

Service-based industries

In service-based industries, business professionals sell knowledge and skills rather than physical products. The physical products are incidental and secondary. Instead of focusing on product creation, service-based businesses focus on creating smooth experiences for customers. As a result, service-based businesses tend to stay profitable for longer periods of time.


Intangibles in business services are the things that businesses cannot see, but that are still important for their success. These intangible assets include intellectual property, customer relations, and people. They are often valued more than tangible assets because they are crucial for long-term success.

Third-tier industry

The Third-tier industry in business services consists of businesses that provide a variety of services. Instead of selling tangible products, these companies provide experiences, advice, and consultation to clients. While the primary and secondary sectors both make and sell tangible goods, service businesses make up the largest economic sector in the U.S. These companies are part of the knowledge economy, an area of the economy where companies use technology and data to better understand their customers and meet their needs more effectively.


Outsourcing business services is a great way to cut costs. By hiring someone else to complete your business tasks, you can free up your IT staff to focus on your core business needs. Another benefit of outsourcing is flexibility. You’re not locked into a contract, which gives you freedom to change vendors if you feel that you need to change direction.

Employee satisfaction

One of the best ways to improve employee satisfaction in business services is by giving employees the opportunity to further develop their skill sets. This will not only increase job satisfaction, but also increase work efficiency. Employee satisfaction is also enhanced when an organization shows appreciation for an employee’s accomplishments.


While business services don’t often appear on the balance sheet, they are an important part of a firm’s expenses. These expenses can include direct labor costs, materials and utilities, and commissions and bonuses. Some costs are even based on the number of hours an employee spends on a particular project. Here are some tips for calculating business service costs: